Our Real Service

With end-to-end real estate services designed to make your life easier, we go above and beyond what you expect from your real estate agent.

Learn About Our Real Service For Buyers

Learn About Our Real Service For Sellers

15 Services Coordinated Before You List

What is Real Service for Sellers?

To us, real service means being completely hands-on at all times. We take the time to coordinate all needed resources, analyze market data, and so much more, to ensure your transition to the next chapter of your life is absolutely seamless.

Our Value-Add Selling Process

01 Packing & Sorting

When getting a home ready to sell, every move we make is designed to ease this process for you – which is why, in a detached home, we spend an average of 28 hours decluttering and packing at $0 cost to you. We bring all of the packing materials and resources to take this demanding task away from you.

02 Furniture Removal & Storage

We’ll provide a room-by-room review of your home to determine what furniture and accessories need to be removed from the home and what can stay, and what staging furniture we need to complement your home. We will provide storage options for any furniture we remove.

03 Painting & House Maintenance

We provide a home upliftment plan for 100% of our listings. This plan can include everything from painting to maintenance and, on occasion, minor renovation projects such as installing new dining chandeliers, countertops, backsplash, or flooring. We only work with professional businesses that we have vetted to ensure they complete great work in a timely manner.

04 Complimentary Home Staging

In addition to major furniture pieces, we bring in everything from linens and art to rugs and furniture, so your entire house is staged to perfection. Typically, real estate agents don’t stage at all, and some only stage two or three rooms – we stage your full house.

05 Strategic Marketing

By creating tailored marketing plans that combine print, web, and social media targeting, your home will receive maximum exposure. All of your home’s extensive and professional marketing materials will be customized to your specific property, neighbourhood, and ideal buyer.

See Our Full Selling Process

Unrivalled Home Staging

We believe so strongly in the power of staging that we offer it as a complimentary service. For a three-bedroom home, we spend an average of 24 hours staging at $0 cost to you. After all, professional staging can add 17% more to your home’s value and help it sell faster. But we don’t stage like your typical agent; combined with our styling and interior design expertise, we uplift homes to ensure they get top dollar.

See the difference our complimentary home staging services make:

On a professional level, Gillian delivers everything she promises–and she offers more services than any agent I have ever heard of–with dedication, expertise and efficiency. Gillian knows the market inside and out, knew exactly what we should get done to sell the house, worked her butt off to get it done on time and on budget.

— Sally

Our Team in Action

Full-service real estate means never being afraid to get our hands dirty. We’re involved in every step of the process, whether we are helping you pack, painting a living room, or picking up coffee and donuts for moving day.

What is Real Service for Buyers?

Whether you are downsizing, upsizing, or investing, you deserve comprehensive, attentive service every step of the way. We take all of the work off your plate and use our design savvy, one-on-one neighbourhood tours, and genuine neighbourhood expertise to give you results that exceed all of your expectations.

10 Team Members Working Around the Clock

Our Value-Add Buying Process

01 Educating & Informing

You will likely have many questions for us – and we will be here to answer all of them. Our knowledge goes far beyond real estate; from the top after-school programs to where to find the best cup of coffee, we will provide you with a comprehensive education on the top west end neighbourhoods.

02 Matching You with an Expert

We will match you with the Red Square team member who knows your target neighbourhood best and will review past sales and complete a market analysis of the neighbourhood to educate you on what you can afford in every pocket of the area.

03 Neighbourhood Tours From Real Locals

To help you truly experience a neighbourhood, we will take you on a community tour. We will show you houses in multiple neighbourhood pockets so you have a thorough understanding of what you can afford and why. We will also give you ample insight into the top amenities, schools, and community highlights, from the locals who know them best.

04 A Clear & Confident Purchase

Through education and open dialogue, we will ensure that you understand the value of your new home very well and know the offer process from start to finish. We will provide a clear and easy to understand version of all documents and contracts so you understand all legal jargon.

Sell Our Full Buying Process

During what could have been a stressful time, Emir and Karla were always lovely and positive to work with.

— Zoë Carter

Impressive Market Savvy

Everyone does market analysis – but we look at the real information that matters to you and your family. By living and working in the area for a collective 25+ years, we already know about the local schools, amenities, services, restaurants, parks, daycares, boutiques, and suppliers, providing you with practical insight specific to your needs and wants, as well as how this information will affect your purchase.

When it comes to pricing and the real estate market, we provide intelligent and meaningful analysis of the numbers and explain what they mean for you. With our history of helping clients buy and sell in West Toronto, we have already seen many of the homes in the area and can quickly give you our firsthand take on comparable properties.

Top 1% Nationally at Royal LePage

Effective Responsiveness

With a full-time team, including attentive support staff, we will always respond to your needs quickly and effectively. We will always be available to answer your calls, whether you’d like us to provide a service, recommend a resource, or ask us a question.

Circumstances will shift over the course of time that we work together – including possible changes in legislation, inventory, or interest rates – so our communication, strategy, and approach will shift with it. We maintain communication throughout the process, with established touch point reminders as we execute our plan of action and ensure that our strategy is still valid.

I met Karla and Emir at one of their open houses and instantly connected with their client-friendly approach.

— Jermaine

Karla and Emir provided us with exceptional service. They always went above and beyond. When we moved out we also moved over 100 km away out of Toronto. It was...

— Richard Kirchknopf

Experience Our Real Service For Yourself

Complete the form below and we will being touch with you promptly. If you’d like to contact us directly, call us at 647-490-0500 or email us here.